At GemsBaazar, we put our customers’ satisfaction first, and we know that a key component of doing so is providing accurate and speedy shipment. We have therefore created our shipping guidelines to guarantee the prompt and safe delivery of every one of our products.

With reputable couriers like DHL or FedEx, we are happy to provide free shipping on all orders placed via our website. Subject to availability, we are always pleased to fulfill clients’ unusual shipping demands. For secure delivery, we usually use the same carriers for orders from overseas.

We take every precaution to guarantee that your purchases arrive in top shape. To prevent any loss or damage during transportation, we safely wrap all gemstones in bubble wrap or other protective materials and place them in solid boxes. Please do not hesitate to contact us if you receive a damaged product, and we will take care of it.

We are aware that returns can be required occasionally. We therefore welcome returns within 90 days after the delivery date. For instructions, please get in touch with us immediately if you need to return a product for any reason. Please be aware that the buyer is responsible for paying any shipping charges incurred during returns, including return fees.

We appreciate you selecting GemsBaazar for your gemstone requirements. We are always here to answer any concerns you may have about our shipping procedures, and we take pleasure in our dedication to providing exceptional customer service and prompt delivery of high-quality products.